Consumer Resources

Consumer Adjustment Company, Inc (CACi) is an RMAI certified agency. Our certification number is: C2003-1137

For assistance with your account, to file a compliment, or to file a complaint, please contact our office toll free at 800.777.7971 or mail us at:

500 Northwest Plaza
Suite 300
St. Ann, MO 63074

You can also email us at

For additional consumer resource information, please go to

CACi’s Chief Compliance Officer is Seth Kelch, Manager of Compliance & Data Security (RMAI certification number: P2402-1570). He can be reached at or mailed at CACi c/o Compliance Department, 500 Northwest Plaza, Suite 300, St. Ann, MO, 63074.

We look forward to assisting you with your account needs.

New York City Residents

CACi offers language services in English. A translation and description of commonly-used debt collection terms is available in multiple languages here.