HOW WE DO IT
Compliance
As a national operation, CACi remains compliant with federal and industry regulations, as well as state and municipality laws as required. Recognizing that compliance is an ongoing, ever-changing function, CACi invests heavily in remaining educated on current requirements and potential changes.
Because of the importance of compliance, CACi is engaged in an ongoing relationship with external compliance auditor, Morrison Fenske & Sund, P.A., an industry expert in debt collection compliance. Staying ahead of the curve, CACi avoids unnecessary liability and provides valuable insights, informing clients of compliance issues that could potentially affect their industries.
Culture
At CACi we have always treated consumers with the highest level of respect. We believe that this is both imperative to the recovery of each account and the morally right thing to do.
We pride ourselves on the relentless pursuit of superlative service. We seek to “WOW” our clients with every opportunity from client relations to delivering results. In this effort, each member of our team voluntarily takes the Collector’s Pledge.