Technology

While our experience dates back to 1967, our technology remains cutting edge, including:

• Redundant and clustered servers for high availability
• Multiple backup locations and hot-sites
• Web-based client portal for remote auditing and updating
• On-site development staff to suit the needs of any change necessary
• Custom predictive analytics ensure maximum efforts on the correct accounts
• Single platform call center solution directly integrated with collection system
• In-house auto-dialer, auto-messaging, and IVR with abundant capacity
• Analytically based skip-trace waterfall

CACi is the recipient of a Collection Technology, 2010 Agency of the Year Award.